Settings - Leaderboard Feeds (Administrator) – Knowledge Base

Learning Outcome

After completing this unit, you will be able to:

Understand the benefits of Leaderboard
Share a Public URL of a Leaderboard
Share a Leaderboard through an Intranet
Share Leaderboard to Staff Facebook Group

Having a Live Leaderboard promotes a reward-based culture within the organisation. traCXio wants each staff member having achieved top Customer Experience to be acknowledged and celebrated across the organisation. Leaderboard offer an inspirational way of celebrating staff members as it inspires fellow team members to further achievements.

To access your Settings:

Open the traCXio website, and log in using your credentials.
On the top-right of your screen, Click on the bubble with your initials.
From the drop-down menu, Select Settings.
You now have access to all the features of the Settings page.

Public URL

On the right side, Select the Public URL drop-down menu.
Select the Expire Time for the URL, by Selecting from the drop-down menu.
- - 1 Hour
  - 12 Hours
  - 1 Day
  - 2 Days
  - 7 Days
Click on the Generate Link button. Your action is successful when the Status bar is green and reads Public URL Generated Successfully.
The link will appear below in a grey box. To Copy your link into a web page, Select the 2 Square Icon on the right side of the grey box. The link will be copied onto your clipboard.
Open a new web page. Paste the link into the search bar.
You are now able to see your Top Performer Feed.

Embedded Code - Intranet

Facebook

To access Leaderboard feeds to a Facebook group, you must link your existing Facebook Group to your traCXio account.
Once they are linked, Select Post Leaderboard feeds to Facebook.
The Leaderboard will be automatically posted onto the Facebook Group.
Your action is successful when the Status Bar is green and reads Top Performers Names Posted to Facebook Successfully.