Upload an Image to a Service Blueprint

Learning outcome

After completing this unit, you will be able to:

1. Understanding the importance of adding an image to a Service Blueprint (SBP)
2. Upload an image in a SBP
3. Adding a Title to an image

To make your SBP that little bit more interesting and compelling, adding a photo to each column enables a more thought-provoking process and contributes to the visual nature of the SBP.

1. In the traCXio app, select Service Blueprints on the top horizontal menu.
   
   
2. Select and open the SBP you wish to edit.
   
   
3. Identify the top grey row named How it looks like.
   
   
4. Select the How it looks like card you would like to upload an image to.
   
   
5. Click on Upload Image.
   
   
6. A new window will appear. Click anywhere in the big grey box.
   Note: The software only supports .jpg, .jpeg, .png, .heif, and .hevc formats and the file mustn’t exceed a size of 10MB.
   
   
7. Select the file you wish to upload:
   
   
   • • Click on Open at the bottom right of the window.
     • If you’d like to change your image, hover your mouse over the current image and Select Change Image.
       
       
8. Add a Title to your image by clicking on Enter Title.
   
   
9. Select Save to finalise the upload.
   
   
10. Your image upload is complete when you notice the Status Bar will be green and read Image Created Successfully.