Make a Service Blueprint Inactive

Learning Outcome

After completing this unit, you will be able to:

1. Make a Service Blueprint Inactive
2. Understand the limitations of an Inactive Status
3. Understand why a SBP needs to be Inactive

Making a Service Blueprint (SBP) inactive, participates in the idea that a SBP is a constantly evolving, optimizable and ever-improving fluid document. Creating multiple versions of a SBP is encouraged, to improve it. Therefore, making a SBP inactive ensures that the most recent and accurate version of your SBP is the one that is viewable in Tasks.

1.  In the traCXio app, select Service Blueprints on the top horizontal menu.
   
   
2. Select the SBP that needs its Status to be changed.
   
   
3. On the top right-hand side horizontal menu, Click on SBP Version … (1,2,3…).
   
   
4. From the drop-down menu, Select Manage All and locate the SBP with the Inactive status.
   Note: The inactive/published statuses are located on the far right of each Version and read as such: Published and Inactive.
   
   
5. There are two ways of changing the Status of a SBP Version:
   
   
   • • To make a Published Version Inactive, below the Version, Select Inactive.
     • To make an Inactive version Published, below the Version, Select Publish.
       
       
6. Your action is successful when you are sent back to the SBP page.
   
   
7. To ensure your action has been successful, return to the top right horizontal menu SBP Version … (1,2 or 3) and check which version has the Published Status, and which version has the Inactive Status.